Insurance

Help us protect you from fraud

Never click on links that drivers send you

Fake, fraudulent drivers could send you a link, phone number or email address to pay outside of our app.

When paying in cash, always pay for the journey in the car

Scammers are becoming more sophisticated in their attempts to get your money or payment details. Always pay cash in the car upon departure.

Do not transfer money outside of our app

Even if the website sent to you by fake scam drivers looks like Go2To, you should never transfer money outside of our app.

Never click on links that drivers send you

Fake, fraudulent drivers could send you a link, phone number or email address to pay outside of our app.

When paying in cash, always pay for the journey in the car

Scammers are becoming more sophisticated in their attempts to get your money or payment details. Always pay cash in the car upon departure.

Do not transfer money outside of our app

Even if the website sent to you by fake scam drivers looks like Go2To, you should never transfer money outside of our app.

This is what you should do if you think someone is trying to cheat
This is what you should do if you think someone is trying to cheat

When the driver sends you a link to pay for the ride

Can you reply: "I'd rather not use the link you sent, I'm following Go2To's recommendations."

If the driver insists on another payment method

Can you answer: "Don't worry, the Go2To app is safe" or "I'll pay cash in the car".

If the driver asks for additional charges

Can you answer: "I have already paid the service fee in the Go2To app. I will pay in cash on departure.”

When the driver sends you a link to pay for the ride

Can you reply: "I'd rather not use the link you sent, I'm following Go2To's recommendations."

If the driver insists on another payment method

Can you answer: "Don't worry, the Go2To app is safe" or "I'll pay cash in the car".

If the driver asks for additional charges

Can you answer: "I have already paid the service fee in the Go2To app. I will pay in cash on departure.”

This is what you should do if you think someone is trying to cheat
This is what you should do if you think someone is trying to cheat

Help us protect you from fraud. Report suspicious messages to us if you have been scammed or if someone is trying to scam you.

Help us protect you from fraud. Report suspicious messages to us if you have been scammed or if someone is trying to scam you.

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